no remorse

Let's cut to the chase here: I have had recent experiences with FedEx and Asus.

Please go on reading under the correct assumption that these recent experiences have not been positive. At all.

A little background: my computer crashed twice in three months, forcing me to deal with shipping it back to Asus via FedEx, multiple times. And then picking it up, or, in this case, trying to pick it up. Long story short, it's been a real fuckaroo, with severe hassles coming from both companies.

All I want is a laptop that functions normally for about five years. And if we encounter a hiccup, that's fine, but lettuce get it remedied in a smooth fashion.

Just thinking about this episode gets me enraged.

The first time I had to ship the laptop back to Asus, they "fixed" the hard drive by replacing the shitty one with a refurbished shitty one. Obvi shipping back to me requires a signature on delivery because they can't just leave a shitty laptop on my front porch. No biggie, they delivered it while I was at work, I saw the note on the front door, called FedEx and arranged for them to hold it at the local spot while I scooped it after work one night. SAF (smooth as ferk).

Two months later on Martin Luther King Jr day, it crashed again (a conspiracy?). Only this time when I called FedEx to hold the laptop, they didn't. True story, I called ahead and asked them to not try to deliver it again, instead to hold it there for me for the next day. Yep, I went to pick it up and it's like I never even spoke with the dumb slore the day before. The twat at the counter was completely taken aback by me asking if she was serious when she told me the computer wasn't there.

And lol, total side story, both times I went to pick it up, the entrance to the lot was a hill - covered with ice and both times I tried to zoom  up the hill, but I got about halfway up and just slid back down. So I had to park at the bar across the street (full disclosure about the ice and bar across the street: I live in Wisconsin).

It was at that point, when she told me that it wasn't there, that I had the first pangs of that feeling that we are all familiar with: blood boiling, rage festering. That point where we are capable of anything. That split second where it seems completely ration'l to murder the fuck out of anyone and everyone.

That fleeting feeling of no remorse.

It's scary, just losing complete control for a very short time.

Anyway, I don't mean to ramble. Employees of FedEx responsible for that catastrophic fuckup, I'm sorry for hoping that you get raped.